1. The easiet way to place to your order is to call us Toll Free at 1-888-282-9507, and an experienced sales associate will walk you throught the simple ordering process.
There are many variable involved when ordering custom printed promotional products (color of item, color of imprint, font size, logo placement, one side/two side imprint, type of imprint method) and we have found that speaking in voice prior to placing your order is the most effective method of assuing the accuracy of your order.
2. You may also e mail you order to Sales@Identity-Links.com. Please include the item #, color, quantity, irmprint color, date that the item is needed, and ship to address. A dedicated account specialst will immediatley get back to you with a confimation, and go over any additional details. If you are e-mailing us a logo or image for reproduction, please be sure that is a minimum of 600 d.p.i. (dots per inch).
3. Finally, you can fax your order using this order form to 847-329-9797.
Once your order is reviewed, you will be faxed or e-mailed an Order Acknowledgement for your approval that will include all details of your order sometimes including estimated shipping charges. This Order Acknowledgement is typically faxed back with your virtual proof. Please return this Order Acknowledgement within 24 hours so as not to effect your expected date of shipment. Late approvals from customers may require expedited shipping methods or in some cases rush production charges. If you require any modification please contact your representative by email or phone at 888-282-9507.
First time orders
First time orders from Non-Rated accounts require a credit card deposit, or prepayment by company check. You may use a credit card as collateral only, and we will bill you open account net 30 days. After payment for your transaction you will be then be set up on an open account basis for all future orders.
The majority of our customers prefer to pay for their orders by credit card. Identity-Links accepts Visa, MasterCard and American Express. We do not recommend submitting your credit card information via email, you can call in or fax your card information to us. When providing credit card information, please include your order number, the type of card, the card number, the expiration date and your full name and billing address as it appears on the card.
When paying by credit card, you will be charged a max of %50 of the amount stated on your sales order or agreed upon verbally (Sales Orders do not always include shipping costs) once approval for production is given. This secures the merchandise and puts the order into production to be customized. Should any overruns or underruns (See terms and conditions) be applicable, we will typically charge or credit your card within 7 business days of order shipment.
Information regarding account number and expiration dates as well as authorized signatures will be held entirely confidential by Identity-Links and its representatives.
If you are a government facility or work off of purchase orders, Identity-Links requires a corprate account to be established. Purchase orders can be sent in via e-mail, fax, or mail delivery. Once received, a sales representative from Identity-Links will contact you to confirm and begin production.